Operation
The operation of the RE.HUB GATEWAY is especially comfortable with our RE.GUARD app:
The RE.HUB GATEWAY connects the different REHAU products with each other and establishes a connection to the online services of REHAU. The corresponding RE.HUB App ensures uncomplicated operation of the functions at a glance. The attractive visualization shows the various sensor data over time. In the event of unwanted events, such as a water leakage, the device warns by push message or e-mail and initiates countermeasures, such as switching off the water. This also works during holidays when you are not at home.
Advantages
FAQ
Any questions? Here you will find answers to the topic RE.HUB GATEWAY.
Why do I need the RE.HUB GATEWAY?
The RE.HUB Gateway serves as a control center for your Smart Home. All devices are linked together here. The gateway makes it easy to operate the devices with your smartphone.
Can the RE.HUB GATEWAY be put into operation in all objects?
Basically yes. However, the device is optimised for operation in a detached or semi-detached house and therefore has a limited radio range.
Is the installation/commissioning time-consuming?
No, installation can normally take less than 5 minutes.
How secure are my personal data and how secure is the RE.HUB GATEWAY against an external attack?
The gateway is regularly checked by REHAU as well as by external specialized security companies for gaps and attack possibilities. If new dangers arise, automatic updates are provided within a short time.
How much space does the RE.HUB GATEWAY require?
Approx. 10 x 10 cm. It can either be placed on a surface or mounted on the wall (mounting plate is included). A distance of 0.5 m should be maintained to other radios or metal objects.
Which articles belong to the basic equipment of the RE.HUB GATEWAYS and which are optional?
Basic equipment: Gateway, power supply, network cable 0.5 m, mounting plate
Which radio standard does the RE.HUB GATEWAY use?
Z-Wave; EnOcean (with USB stick)
Which network connections does the RE.HUB GATEWAY need?
The RE.HUB Gateway requires a LAN connection. An existing Internet connection is required for initial setup. In order to be able to use all functions, the Internet connection should also exist during operation.
Which power connection do I need for the RE.HUB GATEWAY?
Normal power socket; in Germany: 230V
Are there running costs?
No
Can I also connect the RE.HUB GATEWAY with non REHAU products?
A list can be found here; Note: Actually in the first step not, or you can connect the devices but not use them through the app
Who can I contact if I am interested in a RE.HUB GATEWAY?
To craftsmen who install REHAU products and REHAU itself
Where can I download the app?
In the well-known AppStores of "Google Playstore" and Apple "App-Store".
Who installs the app?
You as the owner of the smartphone/tablet
How do I know if a new update of the app is available?
Displayed automatically; similar to other apps
How do I update the firmware on the RE.HUB GATEWAYS?
Security-critical updates are installed automatically. Other updates, e.g. for new functions, must be activated manually. Please note the function "Update" in the app.
Can I send notifications to different addressees?
Yes
Can every user of the app intervene in the control or is there an administrator?
There is only one type of user who can do everything.
Can I create configurations via Android and then use them with Apple devices?
Yes, the configurations are stored in the REHAU device itself. Only the visualization takes place in the app.
Can I set individual notifications for each REHAU product?
Yes
Is remote maintenance possible with the RE.HUB GATEWAY?
Yes; Must be activated manually by the user
Does the RE.HUB GATEWAY also work in case of power failure or Internet failure?
Power failure: No; Internet failure: Yes (only online functions such as e-mail/pushbutton notifications do not work)
Engineering progress
Enhancing lives
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